Provides pre-sales and post-sales technical support to sales team, channel-partners (reps, distributors, systems integrators etc…) and end-users. Such support includes:
Configure test systems to meet customers’ requirements
Product demonstration
Technical presentation of systems proposal to potential customers
System installation at customer sites
Operation / Application training at customer sites
Commissioning and acceptance of installed test systems
Post-installation application support to end-users
Factory- or customer-initiated hardware and/or software upgrade
System troubleshooting to identify faulty parts/modules
Replace faulty parts/modules
If necessary, communicate and coordinate with factory for above activities
Requirements：
1. Minimum relevant engineering degree
2. 3-5 years working experience, good knowledge & experience electrical/electronic test systems
3. Preference for candidates with experience in electrical cable-harness testing in the following industry -
Automotive
Railway
Aerospace/Aviation
4. Good written and spoken English, German will be a plus.
5. Mature, good communication skill
6. A team player who is able to work independently
7. Strong customer-service mindset
8. To be based in Shanghai Minhang district.
9. Frequent business travel required
